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HomeTravelTock Team Collaborates With Curator Resort Collection To Enhance Guest Offerings At...

Tock Team Collaborates With Curator Resort Collection To Enhance Guest Offerings At Boutique Hotels – Travel And Tour World



Deeptesh Ghosh

Saturday, July 27, 2024

Reading Time: 2 minutes

Tock, renowned for its innovative reservation and event management solutions in the hospitality industry, has revealed an exciting partnership with the Curator Hotel & Resort Collection. This strategic alliance will provide Curator’s diverse portfolio of boutique hotels and luxury resorts with access to Tock’s advanced platform. The partnership is designed to streamline food and beverage operations, elevate guest experiences, and introduce new, memorable amenities for visitors. Through this collaboration, Tock and Curator aim to set new standards in personalized guest services and culinary excellence.

As the latest platform partner for Curator, Tock will enable member hotels and resorts to optimize their operations, boost additional revenue streams, and enhance guest experiences, all within a unified system. With its comprehensive suite of tools for reservations, events, and guest relationship management, Tock offers seamless and innovative solutions tailored to the hospitality industry.

“Tock provides a holistic solution that empowers our customers and we’re thrilled to bring that to Curator’s elite network of independent hotels and resorts,” says Patrick Venn, Head of Hotels and Enterprise at Tock. “This partnership aligns with our mission to empower hotels of all sizes with forward-thinking technology focused on revenue management. Together, we aim to help these properties not only in navigating today’s competitive landscape, but also setting new standards in delivering extraordinary guest experiences.”

Tock’s cutting-edge platform offers customizable features specifically designed for hotel operators. Curator member properties can enhance guest experiences by utilizing underutilized spaces and offering a range of unique experiences, such as brunch buffets, fire pit gatherings, seasonal events, afternoon tea, and cabana rentals. This partnership also gives member hotels access to distinctive tools like Tock’s Concierge Program, enabling the booking of reservations on behalf of guests. Additionally, the platform integrates seamlessly with CRM, reporting systems, point-of-sale systems, and loyalty programs, empowering operators to deliver exceptional hospitality and boost sales.

“By partnering with Tock, we are supporting our member properties with a world-class reservation platform built to improve their bottom line,” says Brent Hayhurst, Vice President of Program Development at Curator. “Tock’s incredibly powerful suite of tools will be instrumental in helping our members who are looking to enhance their guest reservation capabilities and confidently deliver more innovative dining and event offerings.”

Overview of Curator Hotel & Resort Collection

The Curator Hotel & Resort Collection is an exclusive group of small brands and independent lifestyle hotels and resorts worldwide. Established by Pebblebrook Hotel Trust in collaboration with top industry hotel operators, Curator offers lifestyle hotels and resorts a wide range of programs designed to enhance guest experiences, boost employee engagement, and generate value. This collection allows member properties to maintain their unique identity while benefiting from association with other distinctive lifestyle hotels and resorts. Curator provides access to superior operating agreements, services, reporting, and technology. Alongside Pebblebrook, the founding members include Davidson Hospitality Group, Noble House Hotels & Resorts, Sage Hospitality Group, Springboard Hospitality, and Viceroy Hotels & Resorts.



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