Thursday, November 30, 2023

Creating liberating content

Discover Siranna: Newest exclusive...

The Board of Directors of NEOM has unveiled...

Goa demarcates ‘safe swim’...

A Goa government-appointed agency has demarcated 'safe swim' and...

Thailand allows night clubs,...

Reuters | | Posted by Zarafshan Shiraz,...

Sri Lanka offers free...

Aimed at boosting the tourism sector, Indian tourists...
HomeNewsUpdatesSalesforce unveils AI...

Salesforce unveils AI CRM tech platform – Einstein GPT



Team EnterpriseStory ( )

Salesforce unveils AI platform for CRM transactions

Salesforce, the global customer relationship management (CRM) software company has announced the launch of Einstein GPT, a generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction.

According to the company, Einstein GPT will use Salesforce’s proprietary AI models with generative

AI technology from an ecosystem of partners, and real-time data from the Salesforce Data Cloud.

salesforce

With Einstein GPT, customers can connect that data to OpenAI’s advanced AI models out of the box or choose their own external model, and use natural-language prompts directly within their Salesforce CRM to generate content that continuously adapts to changing customer information and needs in real-time.

For example, Einstein GPT can generate personalized emails for salespeople to send to customers, generate specific responses for customer service professionals to more quickly answer customer questions, generate targeted content for marketers to increase campaign response rates, and auto-generate code for developers.

Reliance Jio extends 5G services to 27 new cities

Reliance Jio has announced the launch of its 5G services in 27 cities across the country. Jio’s 5G services of will offer speeds of up to 1 Gbps to enable streaming of high-definition content, immersive and interactive viewing, and cloud gaming.

The technology also promises to enhance the capabilities of emerging technologies like the Internet of Things (IoT), Augmented Reality (AR), and Virtual Reality (VR).

A spokesperson of Reliance Jio said its 5G services are now available across 331 cities across the country. “By embracing True 5G, Jio will create nation-first platforms and solutions that will transform skill development, education, healthcare, agriculture, and many such sectors, with the promise of enabling a better life for every Indian,” the spokesperson added.

TCS may bag $1 billion deal from Marks & Spencer: report

India’s leading technology services company – Tata Consultancy Services (TCS) is set to bag a deal worth $1 billion from the global retailer Marks & Spencer, according to a news report.

The deal is likely to be finalised soon and it would be an extension of TCS’ previous transaction with Marks and Spencer in 2018, as per a report by The Economic Times.

TCS has been engaged with the British-headquartered retailer for over a decade to transform the latter’s human resource operations. New deals in the pipeline include mandates for business process services and digital transformation programmes. These engagements are expected to be spread over a period of 8-10 years.





Source link

Get notified whenever we post something new!

spot_img

Create a website from scratch

Just drag and drop elements in a page to get started with Newspaper Theme.

Continue reading

Discover Siranna: Newest exclusive tourism escape unveiled in Neom, Saudi Arabia

The Board of Directors of NEOM has unveiled Siranna, an exclusive tourism escape, and the latest destination to be announced by the sustainable regional development evolving in northwest Saudi Arabia. ...

Goa demarcates ‘safe swim’ and ‘no selfie’ zones at beaches amid tourist rush

A Goa government-appointed agency has demarcated 'safe swim' and 'no selfie' zones at beaches in the state, a spokesperson said on Wednesday. The agency, tasked with...

Thailand allows night clubs, karaoke bars to stay open for two extra hours in popular tourist destinations

Reuters | | Posted by Zarafshan Shiraz, Bangkok Thailand's cabinet has approved a ministerial regulation that extends the opening hours of night clubs and entertainment venues in a...

Enjoy exclusive access to all of our content

Get an online subscription and you can unlock any article you come across.