Rajesh Mazumder
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ONYX Hospitality Group is thrilled to announce its remarkable achievement of being awarded the “Outstanding Hotel Chain Partner 2024” by Trip.com Group, a leading global travel service provider. Operating across 39 countries and regions, Trip.com Group offers its services in 24 languages and supports transactions in 35 different currencies, marking its prominence in the international travel sector.
This distinguished award is a testament to ONYX Hospitality Group’s steadfast commitment to quality and innovation within the hospitality industry of Southeast Asia. Known for its personalized guest experiences, ONYX sets itself apart as a pioneering force, consistently delivering services that surpass guest expectations and distinctly outshine competitors.
Yuthachai Charanachitta, CEO of ONYX Hospitality Group, stated, “Receiving the ‘Outstanding Hotel Chain Partner 2024’ award from Trip.com Group is a testament to our relentless commitment to excellence and innovation in hospitality. This recognition underscores our strategic focus on providing exceptional experiences for all traveller segments, from luxury seekers and families to medical tourists. Our partnership with Trip.com Group is instrumental in enhancing our global reach, particularly within the Chinese market. We are dedicated to continually raising the bar in hospitality, ensuring every guest enjoys unparalleled service and memorable experiences.”
“While China remains our second-largest market in 2024, we see tremendous potential for growth. Leveraging the expertise and reach of Trip.com, we are poised to further elevate our presence and offerings to Chinese travellers, solidifying our position as their preferred choice for exceptional hospitality experiences.”
The award also highlights ONYX Hospitality Group’s strong and effective collaboration with Trip.com Group, characterized by exceptional engagement, consistent rate parity, and high overall appeal. By leveraging strategic promotions, sponsored advertising, and attractive discounts, ONYX continues to lead the way in setting standards for partnership success within the online travel market.
ONYX’s diverse portfolio includes respected brands like Amari, OZO, Shama, and Oriental Residence, each designed to meet the needs of various travel demographics—from luxury enthusiasts and budget-conscious travelers to families and groups undertaking multi-generational journeys.
This adaptability ensures that ONYX’s brands are well-suited to the growing trend of independent travel, especially appealing to Chinese tourists and other significant global demographics. The group’s expertise also extends to managing large group tours, offering top-tier hospitality that caters to a wide range of cultural backgrounds.
With over 45,000 employees, Trip.com Group is one of the world’s largest online travel agencies, boasting more than 400 million users globally and owning Skyscanner. The conglomerate is headquartered in Singapore.
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