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Lost your Aadhaar: What should you do if you lose your Aadhaar card? Steps to follow

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Lost your Aadhaar: What should you do if you lose your Aadhaar card? Steps to follow

NEW DELHI: If you’ve lost or forgotten your Aadhaar card or number, there’s no need to worry. The Unique Identification Authority of India (UIDAI) offers several easy ways to retrieve your Aadhaar details, both online and offline. You can retrieve your Aadhaar number or Enrolment ID (EID) using the “Retrieve UID/EID” option on the UIDAI website online if your mobile number is linked.

  • Choose whether you want to retrieve Aadhaar Number (UID) or Enrolment ID (EID).
  • Enter your full name (as per Aadhaar), registered mobile number or email, and the Captcha code.
  • Authenticate via the OTP sent to your mobile/email.
  • Upon successful verification, your Aadhaar number or EID will be sent to your registered mobile via SMS.
  • This service is free of cost.

If the mobile number isn’t linked to Aadhaar, one needs to follow these steps:Option 1: Visit an Aadhaar Enrolment Centre

  • Visit any Aadhaar enrolment/update centre.
  • Provide your name, gender, district or PIN code, and any other known details.
  • Biometric authentication (fingerprint or iris scan) will be done.
  • If a match is found, the operator will print your e-Aadhaar letter.
  • A nominal fee of Rs 30 may be charged.

Option 2: Call UIDAI Helpline – 1947

  • Step 1: Call 1947 and speak to an executive. Provide your demographic details. If matched, the executive will share your EID.
  • Step 2: Call 1947 again and use the IVRS system. Select the request status option, enter the EID, DOB, and PIN code.
  • If matched, your Aadhaar number will be communicated.
  • This is a free service.

What to do if you’ve lost your Aadhaar letter:

  • Visit an Aadhaar enrolment centre.
  • Provide either your Aadhaar number or the 28-digit EID (available on your acknowledgement slip).
  • Biometric verification will be done.
  • Once verified, a printout of your e-Aadhaar will be issued.
  • A Rs 30 fee may apply.





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