Binoy Mehera
Monday, July 8, 2024
Reading Time: 2 minutes
Korean Air has implemented new cabin service procedures to improve passenger safety in light of increasing turbulence incidents. This move follows a series of turbulence-related events that have impacted several airlines, including Korean Air.
Service Adjustments for Enhanced Safety
Korean Air has announced that it will conclude cabin service on all medium- and long-haul flights 40 minutes before landing, 20 minutes earlier than the previous schedule. This change allows flight attendants to finish their duties before the aircraft begins its descent, reducing the risk of injuries due to turbulence during this critical phase.
Additionally, the airline has reinforced the importance of the ‘fasten seat belt’ sign, advising passengers to stay seated and securely fasten their seatbelts when potential turbulence is anticipated. Korean Air has also emphasized the necessity of following crew instructions and properly stowing carry-on luggage to prevent injuries from falling items.
Recent Turbulence-Related Incidents
Several recent turbulence-related incidents highlight the need for these new measures. For instance, on June 30, an Air Europa flight from Madrid to Montevideo was diverted to Brazil after encountering severe turbulence, resulting in passenger injuries. The Boeing 787-9 involved has remained in Brazil since the incident.
On June 22, a Korean Air Boeing 737 MAX 8, operating flight KE189 from Seoul to Taichung, returned to Seoul due to turbulence, causing injuries to passengers. The aircraft underwent a test flight before resuming commercial service on June 28.
Moreover, a Singapore Airlines flight on May 21 experienced severe turbulence, injuring over a dozen passengers and resulting in the death of a United Kingdom national on board.
Industry-Wide Changes and Climate Considerations
Korean Air’s new procedures align with similar adjustments made by other airlines. After its turbulence incident, Singapore Airlines announced it would not serve hot drinks and meals when the seat belt sign is on, aiming to improve safety during turbulence.
Regulatory bodies, including the European Union Aviation Safety Agency (EASA), have warned that climate change could increase the frequency and severity of clear-air turbulence (CAT), especially in high-traffic regions like the North Atlantic. This potential rise in turbulence incidents requires continuous adjustments in airline safety protocols to ensure the well-being of passengers and crew.
Korean Air’s proactive measures reflect a broader industry commitment to addressing turbulence risks and ensuring safer air travel for all.
