HYDERABAD: Japanese life insurance player Dai-ichi Life Group has signed a multi-year agreement with French IT services major Capgemini to set up its first global capability centre (GCC) outside Japan in Hyderabad as part of efforts to accelerate its digital transformation globally.The GCC, set up on a build-operate-transfer model, was opened today at Capgemini’s facilities in Hyderabad. The new GCC will strengthen Dai-ichi’s in-house capabilities and technology platforms by driving innovation and operational efficiency on a global scale, the two companies said in a joint statement.This strategic collaboration with Capgemini, which initially spans Japan, the United States, and Australia, will leverage the GCC’s digital capabilities including advanced software development, infrastructure modernization, AI & data solutions, and robust cybersecurity measures, the statement said.The new GCC has been designed with the flexibility to expand into other countries based on market needs and potential, to support the global ambitions of Dai-ichi Life Group and aims to tap into the deep pool of skilled professionals in India, it added.According to Capgemini, it will bring its end-to-end capabilities at scale, including its strong presence and delivery track record in Japan, Asia Pacific and globally, to enable Dai-ichi Life Group’s transformation agenda.The partnership will focus on co-innovating solutions that streamline operations, harness the power of data analytics and artificial intelligence, and fortify cybersecurity defences with an eye on ensuring a seamless and enhanced experience for Dai-ichi Life Group’s customers, the statement said.“This strategic partnership supports our long-term ambition to build differentiated, internal capabilities through the establishment of our GCC. By adopting a BOT model, we are not only accelerating our digital transformation but also laying the foundation for in-house expertise in critical areas such as AI, data, and cybersecurity,” Tetsuya Kikuta, president and CEO, Dai-ichi Life Holdings said.“This partnership is built on a shared vision to leverage technology and innovation to not only meet but exceed consumer expectations. By combining Dai-ichi Life’s deep industry knowledge with Capgemini’s global business and technology transformation expertise, including our proven ability to deliver complex solutions, our partnership will help unlock new value for the Dai-ichi Life Group and set new benchmarks in customer service and operational efficiency,” said Aiman Ezzat, CEO, Capgemini.
